Ergife Palace Hotel - Rome

Room was clean and spacious. Common spaces and hotel lobby very comfortable.

WI-Fi connection is available only in the lobby and that is quite disappointing if you wan to work on the computer from your room. Bar service was poor and extremely expensive when compared to the fact that they serve just coffees, cappuccinos, and a toast if you're hungry. No selection of cakes nor sandwiches and forget table service. I realized this hotel is a conference oriented place and occasional customers are not provided with all the basic facilities that one's expecting from a four star hotel. I.E. The restaurant was always reserved for a Company/Association and therefore inaccessible to common customers. Breakfast was acceptable tor a three star hotel standards but absolutely not for a four star hotel, especially the service was inadequate, you had almost to beg for being served at the table, also you had to brew yourself coffee or tea from machines while unhelpful waitresses were superintending the process without actually doing nothing if not chatting with each other. A four star hotel must serve beverages at the table and each waiter must be in charge of a group of tables and care for the customers needs. At check out I realized that I was charged €10 more than I expected and I had to show my original reservation on Booked.net, after a quite long research through their files they agreed that I was right They cancelled the previous credit card transaction but they didn't apologize at all for their mistake.

Lobby and style of the rooms

friendly staff made my stay golden despite the distance from rome's heart

Great breakfast and friendly staff.

the property was good value with knowledgeable staff that could have better customer service. generally everything was very good, nonetheless the bathroom was cold. this hotel was set in a central area short walk to away from the hustle and religious sites. we stayed for 3 nights here, loved aurelio district.

We loved this place - peaceful hotel.

It was spotlessly clean with competent staff at check-out. Location: the hotel was not far from Conferences and/or groups of tourists, and taxi to Rome which cost 18 €.

Favourable and unbeatable position, I greatly enjoyed staying in this place.

The plentiful and very very good breakfast had variety of meals and the food I tasted was outstanding! Comforts of queen room were fabulous - central heating, a personal safe and a flat-screen TV with satellite channels.

The rooms were functional and modern, included a safe, central heating, and a work desk. The location was wonderful and perfect, plus the breakfast was generous!

The room was spacious and had a lovely view. The air conditioning worked like a charm! Enjoyed the clean and comfy atmosphere .

I had a pleasant experience during my four-night stay. The room was spacious and well-maintained, and I particularly appreciated the effective air conditioning that kept the environment comfortable. The staff was responsive and polite, which added to the positive atmosphere. The location made it easy to explore various attractions within walking distance, which was perfect for my sightseeing plans.

quality stay with room for improvement

The swimming pool area was a great feature. The pool bar served refreshing drinks that added to our enjoyment.

The breakfast offerings were repetitive over our four-day stay.

The pool was a welcome escape from the summer heat, but the breakfast options were consistently below par with stale bread and powdered eggs.

This place suits me perfectly, offering amenities like a seasonal outdoor pool, tv, and 24-hour reception. The staff even helped me retrieve my forgotten earphones on my first stay. I highly recommend it for a nice holiday.

Families will love this place, but not without a few hiccups

The lobby is excellent, lots of places to sit and they have this great outdoor bar area. The rooms are pretty spacious and updated, had a decently comfy bed which really helped me after a long day.

It wasn't exactly cheap, but I guess you get what you pay for.

definitely visit place next time

The room was spacious with air conditioning, a cozy balcony, and a tv. The bathroom had a hot shower and free toiletries. The outdoor swimming pool area was large, surrounded by palm trees, and had sun loungers. The breakfast offered freshly baked pastries and hot options like scrambled eggs and bacon.

The Ergife Palace provides spacious and clean accommodations with modern amenities. The air conditioning functioned perfectly. The outdoor pool was a pleasant feature, though I didn't use it. The breakfast offered a variety of options, including freshly baked pastries and quality coffee, meeting my morning needs effectively.

The location is somewhat distant from central attractions.